PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or interact with Rewind Head Spa (the “Site” or “we.”)

Personal information we collect

When you visit our website or use our services, we collect information in the following ways:

Device Information (Automatically Collected):
We automatically collect certain information about your device and how you interact with our Site, including:

— IP address, browser type, device type, and time zone.

— Pages you visit, referring websites, and search terms used.

— Information collected using cookies, web beacons, tags, and pixels.

Personal Information (Provided by You):
When you interact with us, we may collect information you provide voluntarily, including:

— Name, email address, phone number, and any other information you submit.

— If you provide your phone number, you may receive SMS text messages from us. Message & data rates may apply. Reply HELP for more information, or STOP to opt-out.

Order/Service Information:
If you book a service, we collect additional information, such as:

— Billing and shipping information, payment information (credit card numbers), and contact information.

Together, the information above is referred to as “Personal Information.”

How do we use your personal information?

We use the information we collect for the following purposes:

Providing Services: To fulfill services, respond to inquiries, and process payments.

Communication: To send updates, promotions, and marketing messages (you can opt-out at any time).

Website Improvement: To analyze and improve Site functionality, content, and user experience.

Fraud Prevention: To screen for potential risk or fraud.

Sharing your personal information

We do not sell your Personal Information to third parties/affiliates for marketing/promotional purposes. However, we may share it in these circumstances:

Business Operations: With third-party service providers for payment processing, customer support, or website maintenance.

Legal Compliance: When required by law or legal process.

Sale or Merger: In the event of a sale, merger, or acquisition, your information may be transferred to the acquiring company but will remain protected under this Privacy Policy.

We also use third-party services, including:

Booking/Appointment System: Boulevard

Analytics: Google Analytics

Behavioral advertising

As described above, we use your Personal Information to provide you with targeted advertisements we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track

We do not alter our Site’s data collection or use practices when we see a “Do Not Track” signal from your browser.

Your rights

You may have the following rights regarding your information:

Access: Request access to the Personal Information we hold.

Rectification: Request corrections to inaccuracies.

Deletion: Request deletion of your Personal Information, subject to legal obligations.

Data Portability: Request your information in a structured, machine-readable format.

Data retention

We retain your information as long as necessary to provide services or comply with legal obligations. You may request deletion at any time.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

SMS Opt-In Policy

By providing your phone number, you consent to receive SMS messages from Rewind Head Spa regarding services and promotions. Message & data rates may apply. Message frequency may vary. Reply STOP to cancel, HELP for help. No mobile information will be shared with third parties/affiliates for marketing purposes. You can opt-out anytime.

Contact us

For questions about this Privacy Policy or your information, contact us at:

Rewind Head Spa
Email: info@rewindheadspa.com
Address: 12114B Juanita Dr NE, Kirkland, WA 98034
Phone: (425) 761-4603